GENERAL INFORMATION

 

1. PRODUCTION TIME: 1 - 3½ weeks from receipt of order with acceptable artwork. Some items shipped sooner. See individual item pages.

 

2. FOB: Factory in North Carolina.

 

3. SHIPPING WEIGHTS:

1 lb = 10 EBC; 3 lbs = 500 EA-3; 500 Stock Appliqués; 4 lbs = 300 Watta-500, 100 CS-1, 24 SOX; 5 lbs = 300 Watta-500-Keyring, 100 AK-1, 100 AKBT-2, 24 SGB-100, 24 SGWB-200; 6 lbs = 24 UGM-101, 24 UGL-100, 24 WB-102, 24 HB-100; 8 lbs = 500 EE-1, 500 PE-2, 500 EA-4, 24 TOS, 24 ST-101, 24 LT-201, 24 Snowman Napkins, 24 CSTK; 10 lbs = 100 BI-1, 48 Caps Pages 29-35, 12 K&B Classic, 12 K&B Signature, 12 LJ Corp., 12 LJ Golf; 12 lbs = 100 Glove-200, 100 WFHE-300; 13 lbs = 24 TOL; 15 lbs = 60 WA3P-100; 18 lbs = 12 SLP-100; 20 lbs = 48 PolarScarf, 60 DBP-100, 60 BA3P-200; 24 lbs = 100 MP-2, 48 DTB-100, 36 FTB-200, 12 PFRB-100, 60 FWA-300; 30 lbs = 300 FF-200; 36 lbs = 200 Fleece BC-100, 12 PFPB-200; 40 lbs = 100 Fleece Blanket Bag-100, 100 Nylon Blanket Bag-200; 42 lbs = 24 BFC-500

 

4. Origin & Components of Products:

Imported & domestically manufactured items: pages 3-6 & 10

Domestically manufactured items: pages 8-9

Imported items: pages 7 & 11-35

100% Cotton: pages 26-27, 29-33 and SFC-100 p. 34

100% Poly background with viscose rayon & poly threads or sublimation inks: pages 3-9

Acrylic and stretch yarns: SOX-SOCCER p. 10

100% Terry/Cotton: page 12-14 and item SLP-100 p. 11

100% Polyester: BFC-500, DTB-100,FTB-200 and CSTK

100% Fleece: pages 20-23 and item FF-200 p. 11

75% Cotton/25% Nylon: page 10

65% Cotton/35% Poly: MC-200 p. 24

55% Cotton/45% Acrylic: page 35

Cotton/Poly blend: page 15 & page 18

Poly/Satin blend: SGB and SGWB

 

5. SHIPPING METHOD: Please specify method of shipping required. Normal shipments are UPS unless otherwise noted.

 

6. ARTIST SKETCH: Available on EE-1, EA-3, EA-4, AK-1, EBC-3, EBC-4 and PE-2 for $30.00 (Z).

 

7. ARTWORK: We must receive digital artwork with color print, an accurate artist's sketch, an actual sample, or black and white mechanicals for any embroidered product. Specify colors, preferably PMS designations. See following SPECIAL NOTES when submitting artwork for sublimated products. Acceptable formats for full designs are CorelDraw*, Adobe Illustrator*, Adobe Photoshop*, or Freehand*. Individual graphics used in the final designs should also be submitted in one of the following formats: .AI, .BMP, .CDR, .EPS, .JPG, .PSD, OR .TIF. Fonts should be provided and identified or (preferably) converted to curves or outlines. Acceptable media: 3.5" disk, CD-ROM or ZIP disk (100MB or 250MB). Due to the need to control press colors, film and negatives prepared by others cannot be used. (*Note: These program names are protected by trademark and are used here only to ensure that files are retrievable.)

SPECIAL NOTES FOR SUBLIMATED PRODUCTS: For photographic reproduction, provide full-sized, high resolution image (300 dpi) in digital format. Slides, photos and transparencies are also accepted, but if artwork requires professional scanning to achieve the necessary quality in printing, there will be an additional charge.

 

 

 

 

Art should be emailed or send in one disk in an acceptable program (see list) and a color copy must be supplied with the disk or mailed to us for emailed art. We cannot go by a printout from our computer due to color variations. This color copy will be used as a target only - we will not be able to exactly match your colors due to the sublimation printing process. We will come as close as possible. When specifying PMS colors, always use uncoated. We will match as closely as possible, but do not guarantee an exact match. If specific colors are required you can purchase inks @ $90.00 (Z) per color, but even PMS does not guarantee exact matches. White is not a color in sublimation - white areas of your art will be product material showing through. We do not recommend using beige as a background color as it tends to print either pinkish or greenish. We recommend that small type be set to bold at 12 point or greater for sans-serif fonts and 18 point or greater for serif fonts to be legible in sublimation printing. We require ¼" bleed on all sides of the mouse pad or coaster and any important text or logos should be another ¼" from the inside edge. I.E. overall size for mouse pad art should be 8" x 9" with all critical elements no larger than 7¼" x 8¼". We recommend that any borders around the edges of mouse pads or coasters be omitted as they shift up to ⅛" when printing. Please note that we assume all art sent to us for use in sublimation printing has already been adjusted to you and your customer's satisfaction and will be printed "as is".

 

8. TOLL FREE FAX: Please send order, correspondence, sample & catalog requests and special quote requests to our 800 fax number.

 

9. TERMS AND CONDITIONS: Open account extended to credit-approved accounts. 50% prepayment with balance COD to non-credit-approved accounts. Visa™ and MasterCard™ accepted.

 

10. ACKNOWLEDGMENTS: All orders will be acknowledged. Please read carefully as orders will be processed with information that appears on the acknowledgment. Please notify us immediately if the acknowledgment is not received within 10 days of your order.

 

11. CANCELLATION POLICY: All orders that are in production are noncancellable. Orders that are not in production may be canceled in writing. We manufacture custom-produced items and charges up to the full amount of the order can apply to any canceled order. On all sublimation-printed products, the cancellation charge is based on the quantity that was originally ordered due to setups and paper costs that have been incurred.

 

12. RETURNS: Factory authorization must be obtained prior to merchandise return, or the shipment will not be accepted.

 

13. LIABILITY: Our liability is limited to our products only, and not their application, nor the items to which they are applied.

 

14. TRADEMARK USAGE: All copy, logos and artwork submitted to us by a customer for use in producing an order will be accepted by us as being submitted in full compliance with all applicable laws regarding trademark, service mark, copyright, right of privacy, patent or similar protection. Copyrights and trademarks illustrated in this catalog are for display purposes of our products and our imprinting only and do not constitute endorsement by any company of the product line

 

15. PRICES: Prices in this catalog are subject to change without notice.

Most Samples Charges Are Rebateable As Long As No Changes

Are Made and Minimum Quantity Requirements Are Met.