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1. PRODUCTION TIME: 1 - 3½ weeks from receipt of order
with acceptable artwork. Some items shipped sooner. See
individual item pages.
2. FOB: Factory in North Carolina.
3.
SHIPPING WEIGHTS:
1 lb = 10 EBC; 3 lbs = 500 EA-3; 500 Stock Appliqués;
4 lbs = 300 Watta-500, 100 CS-1, 24 SOX; 5 lbs = 300 Watta-500-Keyring, 100
AK-1, 100 AKBT-2, 24 SGB-100, 24 SGWB-200; 6 lbs = 24 UGM-101, 24 UGL-100,
24 WB-102, 24 HB-100; 8 lbs = 500 EE-1, 500 PE-2, 500 EA-4, 24 TOS, 24
ST-101, 24 LT-201, 24 Snowman Napkins, 24 CSTK; 10 lbs = 100 BI-1, 48 Caps
Pages 29-35, 12 K&B Classic, 12 K&B Signature, 12 LJ Corp., 12 LJ Golf; 12
lbs = 100 Glove-200, 100 WFHE-300; 13 lbs = 24 TOL; 15 lbs = 60 WA3P-100; 18
lbs = 12 SLP-100; 20 lbs = 48 PolarScarf, 60 DBP-100, 60 BA3P-200; 24 lbs =
100 MP-2, 48 DTB-100, 36 FTB-200, 12 PFRB-100, 60 FWA-300; 30 lbs = 300
FF-200; 36 lbs = 200 Fleece BC-100, 12 PFPB-200; 40 lbs = 100 Fleece Blanket
Bag-100, 100 Nylon Blanket Bag-200; 42 lbs = 24 BFC-500
4. Origin & Components of Products:
Imported & domestically manufactured
items: pages 3-6 & 10
Domestically manufactured items: pages
8-9
Imported items: pages 7 & 11-35
100% Cotton: pages 26-27, 29-33 and
SFC-100 p. 34
100% Poly background with viscose
rayon & poly threads or sublimation inks: pages 3-9
Acrylic and stretch yarns: SOX-SOCCER p. 10
100% Terry/Cotton: page 12-14 and item SLP-100 p.
11
100% Polyester: BFC-500,
DTB-100,FTB-200 and CSTK
100% Fleece: pages 20-23 and item
FF-200 p. 11
75% Cotton/25% Nylon: page 10
65% Cotton/35% Poly: MC-200 p. 24
55% Cotton/45% Acrylic: page 35
Cotton/Poly blend: page 15 & page 18
Poly/Satin blend: SGB and SGWB
5. SHIPPING METHOD: Please
specify method of shipping required. Normal shipments are UPS unless
otherwise noted.
6. ARTIST SKETCH: Available on
EE-1, EA-3, EA-4, AK-1, EBC-3, EBC-4 and PE-2 for $30.00 (Z).
7. ARTWORK: We must receive
digital artwork with color print, an accurate artist's sketch, an actual
sample, or black and white mechanicals for any embroidered product. Specify
colors, preferably PMS designations. See following SPECIAL NOTES when
submitting artwork for sublimated products. Acceptable formats for full
designs are CorelDraw*, Adobe Illustrator*, Adobe Photoshop*, or Freehand*.
Individual graphics used in the final designs should also be submitted in
one of the following formats: .AI, .BMP, .CDR, .EPS, .JPG, .PSD, OR .TIF.
Fonts should be provided and identified or (preferably) converted to curves
or outlines. Acceptable media: 3.5" disk, CD-ROM or ZIP disk (100MB or
250MB). Due to the need to control press colors, film and negatives prepared
by others cannot be used. (*Note: These program names are protected by
trademark and are used here only to ensure that files are retrievable.)
SPECIAL NOTES FOR SUBLIMATED
PRODUCTS: For photographic reproduction, provide full-sized, high
resolution image (300 dpi) in digital format. Slides, photos and
transparencies are also accepted, but if artwork requires professional
scanning to achieve the necessary quality in printing, there will be an
additional charge.
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Art should be
emailed or send in one disk in an acceptable program (see list) and a color
copy must be supplied with the disk or mailed to us for emailed art. We
cannot go by a printout from our computer due to color variations. This
color copy will be used as a target only - we will not be able to exactly
match your colors due to the sublimation printing process. We will come as
close as possible. When specifying PMS colors, always use uncoated. We will
match as closely as possible, but do not guarantee an exact match. If
specific colors are required you can purchase inks @ $90.00 (Z) per color,
but even PMS does not guarantee exact matches. White is not a color in
sublimation - white areas of your art will be product material showing
through. We do not recommend using beige as a background color as it tends
to print either pinkish or greenish. We recommend that small type be set to
bold at 12 point or greater for sans-serif fonts and 18 point or greater for
serif fonts to be legible in sublimation printing. We require
¼" bleed on all sides of the mouse pad
or coaster and any important text or logos should be another ¼" from the
inside edge. I.E. overall size for mouse pad art should be 8" x 9" with all
critical elements no larger than 7¼" x 8¼". We recommend that any borders
around the edges of mouse pads or coasters be omitted as they shift up to ⅛"
when printing. Please note that we assume all art sent to us for use in
sublimation printing has already been adjusted to you and your customer's
satisfaction and will be printed "as is".
8. TOLL FREE FAX: Please send
order, correspondence, sample & catalog requests and special quote requests
to our 800 fax number.
9. TERMS AND CONDITIONS: Open
account extended to credit-approved accounts. 50% prepayment with balance
COD to non-credit-approved accounts. Visa™ and
MasterCard™ accepted.
10. ACKNOWLEDGMENTS: All orders will be acknowledged.
Please read carefully as orders will be processed with information that
appears on the acknowledgment. Please notify us immediately if the
acknowledgment is not received within 10 days of your order.
11. CANCELLATION POLICY: All orders that are in
production are noncancellable. Orders that are not in production may be
canceled in writing. We manufacture custom-produced items and charges up to
the full amount of the order can apply to any canceled order. On all
sublimation-printed products, the cancellation charge is based on the
quantity that was originally ordered due to setups and paper costs that have
been incurred.
12. RETURNS: Factory authorization must be obtained
prior to merchandise return, or the shipment will not be accepted.
13. LIABILITY: Our liability is limited to our
products only, and not their application, nor the items to which they are
applied.
14. TRADEMARK USAGE: All copy, logos and artwork
submitted to us by a customer for use in producing an order will be accepted
by us as being submitted in full compliance with all applicable laws
regarding trademark, service mark, copyright, right of privacy, patent or
similar protection. Copyrights and trademarks illustrated in this catalog
are for display purposes of our products and our imprinting only and do not
constitute endorsement by any company of the product line
15. PRICES: Prices in this catalog are subject to
change without notice. |